Last Updated: July 31, 2026
Effective Date: July 31, 2026
At usa-flairgifts.com, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy describes how HONGKONG TENTA COMPANY LIMITED ("we," "us," or "our"), the data controller and operator of usa-flairgifts.com, collects, uses, discloses, and safeguards your personal information when you visit our website or make a purchase. We encourage you to read this policy carefully to understand our practices.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller Information
The data controller responsible for your personal information is:
Company Name: HONGKONG TENTA COMPANY LIMITED
Company Address: OFFICE 5, 8/F, MEGA CUBE, 8 WANG KWONG ROAD, KOWLOON BAY, KOWLOON, HONG KONG
Website: www.usa-flairgifts.com
Contact Email: info@usa-flairgifts.com
2. What Is Personal Data
"Personal data" refers to any information that can directly or indirectly identify you as an individual. This includes information that, when combined with other data, could be used to identify you. It does not include data that has been permanently anonymized or aggregated in a manner that no longer allows identification.
3. Personal Data We Collect
We collect personal data in two primary ways:
Data You Provide Directly
We collect information you voluntarily provide when you interact with our platform, including when you:
•Create an account or register on our website.
•Place an order or make a purchase (including billing and shipping address, and contact information). Please note: We do not collect or store full credit card numbers or bank account details on our servers. All payments are processed securely by our third-party payment processors (e.g., Stripe, PayPal).
•Contact our customer service team.
•Participate in surveys, promotions, or contests.
•Use our online help or live chat tools.
Data Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
•Device type and unique device identifiers.
•IP address and approximate geographical location (derived from IP address only; we do not collect precise GPS location data).
•Operating system and browser type.
•Diagnostic data and usage patterns.
This information helps us maintain the performance, security, and usability of our services.
4. How We Use Your Personal Data
We use the personal data we collect for the following purposes:
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Purpose
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Description
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Service Delivery
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To process your orders, manage your account, and provide customer support.
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Service Improvement
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To analyze usage patterns, conduct research, and enhance our products and website experience.
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Communications
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To send transactional emails, account notifications, and policy updates.
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Marketing
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To send promotional communications regarding our products and offers, only with your prior explicit consent (e.g., by opting in via a checkbox or newsletter signup).
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Personalization
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To tailor content, recommendations, and advertisements to your interests, consistent with your Cookie consent preferences.
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Safety & Security
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To verify accounts, detect fraudulent activity, and investigate suspicious or potentially unlawful behavior.
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If you have opted in to receive marketing communications, you may opt out at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Your consent to marketing can be withdrawn without affecting the lawfulness of prior processing.
5. Cookies & Tracking Technologies
Cookies are small text files placed on your device by your browser. We use cookies and similar tracking technologies (such as web beacons and pixels) to:
•Provide and secure our core services (Essential Cookies).
•Personalize your browsing experience (Preference Cookies).
•Deliver and measure the effectiveness of advertisements (Marketing Cookies).
•Understand how users interact with our website (Analytics Cookies).
Consent & Management: Upon your first visit to our website, you will be presented with a Cookie Banner allowing you to accept or decline non-essential cookies (Marketing and Analytics). You may manage or disable cookies at any time through your browser settings or our Cookie Preference Center. Please note that disabling essential cookies may affect the functionality of certain features on our site.
6. Disclosure of Personal Data
We do not sell your personal data to third parties. We may share your information in the following limited circumstances:
•Service Partners: We may share data with trusted third-party partners who assist us in operating our website, processing payments, fulfilling orders, or improving our services (e.g., Shopify, Google Analytics). These partners are contractually obligated to handle your data securely and only for the purposes we specify.
•Affiliated Companies: We may share data within our group of affiliated companies for internal operational purposes.
•Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the relevant successor entity.
•Legal & Compliance Obligations: We may disclose your data when required by applicable law, legal proceedings, or requests from governmental or regulatory authorities, or when necessary to protect our rights, enforce our terms of service, prevent fraud, or ensure the safety of our users and the public.
7. Data Security, Integrity & Retention
We implement reasonable and appropriate technical and administrative safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law (such as tax or accounting requirements).
8. Children's Privacy
Our website and services are intended for use by adults only. We do not knowingly collect personal data from individuals under the age of 16. If we become aware that a child under 16 has submitted personal data to us, we will take prompt steps to delete such information. If you believe a child has provided us with personal data, please contact us immediately.
9. Your Rights
Depending on your jurisdiction (e.g., under GDPR or CCPA), you may have the following rights with respect to your personal data:
•Access: The right to request a copy of the personal data we hold about you.
•Correction: The right to request correction of inaccurate or incomplete data.
•Deletion: The right to request that we delete your personal data, subject to certain legal exceptions.
•Restriction: The right to request that we limit the processing of your data.
•Portability: The right to receive your data in a structured, commonly used, and machine-readable format.
•Objection: The right to object to certain types of processing, including direct marketing.
•Withdrawal of Consent: The right to withdraw consent for data processing at any time (e.g., marketing or cookies).
•Complaint: The right to lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us at info@usa-flairgifts.com. To protect your privacy and security, we may request verification of your identity before processing your request. We will respond within 30 days of receipt.
10. Third-Party Websites & Services
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. This Privacy Policy applies solely to data collected by usa-flairgifts.com. We strongly encourage you to review the privacy policies of any third-party services you choose to use.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business practices. When we make material changes, we will update the "Last Updated" and "Effective Date" at the top of this page. Your continued use of our website and services following the posting of any changes constitutes your acknowledgment of the revised policy. If you do not agree with the updated policy, please discontinue use of our services and contact us to close your account.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please do not hesitate to reach out to us.
Email: info@usa-flairgifts.com
Company Name: HONGKONG TENTA COMPANY LIMITED
Company Address: OFFICE 5, 8/F, MEGA CUBE, 8 WANG KWONG ROAD, KOWLOON BAY, KOWLOON, HONG KONG
Website: www.usa-flairgifts.com